Student Services
We’re Here for You
Beyond the Classroom.
HPI’s student services team supports you through every stage of your program - from your first day of class through licensure and job placement. Academic advising, tutoring, career support, and resources are all part of what your enrollment includes.
Mon–Fri
Student Services Hours
Populi
Student Information System
Free
Advising & Tutoring
NCLEX
Prep Support Included
Services Overview
Everything HPI Students Have Access To
Student services at HPI are not an afterthought - they are an integral part of what you’re paying for. From the moment you enroll through the day you receive your license, HPI’s team is in your corner.
Academic Advising
Walk-In & By Appointment
One-on-one academic advising is available to all enrolled students at no charge. Advisors help with course progress monitoring, academic difficulty, schedule concerns, and planning for the NCLEX-PN transition.
Tutoring & NCLEX Prep Support
By Appointment
HPI provides structured tutoring support for students struggling with coursework, as well as dedicated NCLEX-PN preparation sessions in Semester III. All tutoring is included in your enrollment - no additional cost.
Career Services
By Appointment
HPI’s Career Services team assists graduates - and students approaching graduation - with job placement support, resume development, interview preparation, and connections to Columbus-area healthcare employers.
Financial Aid Office
By Appointment
One-on-one academic advising is available to all enrolled students at no charge. Advisors help with course progress monitoring, academic difficulty, schedule concerns, and planning for the NCLEX-PN transition.
Clinical Site Coordination
Ongoing During Program
HPI's Clinical Coordinator manages all clinical rotation placements, schedules, and compliance requirements. Students never arrange their own clinical sites - HPI handles every placement at approved partner facilities across Columbus.
Registrar & Student Records
Online & In-Person
HPI's registrar function handles official transcripts, enrollment verification, OBN licensure documentation, grade appeals, and student record requests. Most records are managed through Populi, with in-person requests handled at the Student Services office.
Academic Advising
Academic Support That Meets You Where You Are
HPI’s advising philosophy is simple: no student fails for lack of support. Whether you’re struggling with pharmacology calculations, managing clinical fatigue, or navigating a personal crisis that’s affecting your coursework - we want to know, and we want to help.
Advisors are available by walk-in during open office hours or by scheduled appointment through Populi or by calling the Student Services office. All advising sessions are confidential.
Student Services Office Hours
Monday – Friday (Office)
8:00 AM – 6:00 PM
Monday – Thursday (Evening)
6:00 PM – 9:00 PM
Saturday (Limited)
9:00 AM – 1:00 PM
Sunday
Closed
When to See an Advisor
Career Services
From Graduation to
Your First LPN Position
HPI measures its success by where graduates work - and our Career Services team takes that seriously. We connect graduates with Columbus-area employers, provide job-search tools, and guide every student through the NCLEX and licensure process.
Resources & Forms
Student Documents & Downloads
All documents below are available to enrolled HPI students. Most are accessible through Populi - paper copies can be obtained from the Student Services office during business hours.
HPI School Catalog
The official school catalog for the current academic year - contains all program information, policies, tuition, and regulatory disclosures required by ABHES and SBCCS.
Student Handbook
HPI's comprehensive student handbook covering conduct standards, attendance policy, grievance procedures, academic integrity, and all student rights and responsibilities.
Ohio STNA Skills
Master the essential Ohio STNA mock skills with step-by-step test procedures, critical safety checkpoints, and practical guidance designed to boost confidence before exam day.
Transcript Request Form
Official transcript request form for enrolled and former students. Allow 5–7 business days for processing. Transcripts are sealed and sent directly to the recipient unless requested otherwise.
Enrollment Verification Form
Required by employers, insurance companies, and financial institutions verifying your enrollment status at HPI. Completed and stamped by the Student Services office.
FERPA Release Authorization
Authorizes HPI to share your education records with a designated third party - parent, guardian, employer, or sponsor. Required for employer tuition reimbursement verification.
Leave of Absence Request
Request a formal leave of absence of up to 180 days. Must be submitted to the Director of Education with supporting documentation. Approved LOAs preserve your enrollment status.
Clinical Skills Competency Checklist
The official skills competency checklist used in HPI's nursing lab. Students use this to track required skill demonstrations before clinical rotation eligibility is confirmed each semester.
Student Grievance Form
For formal academic or administrative grievances. Submit to the Director of Education within 10 business days of the disputed event. Instructions included with the form.
Student Portal
Populi - Your Academic
Hub at HPI
All enrolled HPI students access their academic life through Populi - our cloud-based student information and learning management system. From your first day, Populi is where you'll find grades, course materials, schedules, billing, and communications with faculty.
Access Your Student Portal
Log in to Populi with the credentials provided at orientation. If you need help accessing your account, contact the Student Services office.
Technical Support
Tutoring & Academic Support
Dedicated Support for Every Learning Need
Academic difficulty is normal in a nursing program. HPI's tutoring and support services exist to catch students early and give them the tools to succeed - before a grade becomes unrecoverable.
Subject Tutoring
For students demonstrating financial need via FAFSA
Peer and faculty tutoring is available for all PN program courses. Priority is given to students receiving a grade below 78% in any course. Tutoring sessions are structured around the student's current coursework, not generic review.
Subjects covered
All PN courses
Session length
45–60 minutes
Cost
Included in enrollment
Scheduling
Via Populi or Student Services
Priority access
Students below 78% GPA
Skills Lab Open Practice
Hands-on simulation lab - scheduled open hours
HPI's skills simulation lab is available for student practice outside of scheduled class time. Students can practice IV insertion, wound care, vital signs assessment, and other clinical competencies on mannequins and simulation equipment.
Open hours
See Populi calendar
Supervision
Faculty present during open lab
Equipment
Full simulation suite
Sign-up required
Yes - via Populi
NCLEX-PN Prep Sessions
Semester III focus - group & individual
Beginning in Semester III, HPI offers dedicated NCLEX-PN preparation sessions separate from PN 303 coursework. These sessions use ATI practice exams, NGN question review, and clinical judgment case analysis to maximize exam readiness.
Format
Group review + individual coaching
System used
ATI review platform
Question types
NGN, SATA, case studies
Mock exams
2 full ATI mocks before graduation
Student Wellness & Referral
Supportive navigation - confidential
HPI does not provide on-site mental health counseling, but Student Services advisors can identify when a student may benefit from external support and connect them with appropriate Columbus-area resources - including crisis services, mental health providers, and community support programs.
Referral type
Community mental health services
Crisis resources
988 Lifeline · 614-276-2273 (Netcare)
Confidentiality
All advising is confidential
Access
Walk-in or by appointment
Student Policies
Your Rights & HPI’s Standards
All policies are detailed in the HPI School Catalog and Student Handbook. The summaries below are for quick reference - the official documents govern all policy questions.
Satisfactory Academic Progress (SAP)
Students must maintain a minimum 2.0 cumulative GPA and 67% completion rate. SAP is evaluated each semester. Students not meeting SAP are placed on academic warning. Failure to improve by the next evaluation results in suspension of financial aid.
Attendance Policy
Minimum 80% attendance required in all didactic, lab, and clinical components. Students must notify HPI and clinical sites of absences before the scheduled start time. Absences beyond the threshold may result in course failure regardless of grades.
Professional Conduct Standards
Students must adhere to HPI's Professional Conduct Standards and the Ohio Nurse Practice Act. Violations including dishonesty, substance use, or unsafe patient care are grounds for immediate dismissal with no grade adjustment.
Grievance Procedure
Students with academic or administrative grievances must first seek resolution with the instructor, then the Director of Education, then the School Director. Unresolved matters may be escalated to ABHES or SBCCS. All appeals must be submitted in writing within 10 business days.
FERPA - Student Privacy Rights
Under FERPA, students have the right to inspect their education records, request corrections to inaccurate records, and control disclosure of their records to third parties. HPI does not release education records without written student consent except as permitted by law.
ADA & Non-Discrimination
HPI is committed to providing equal access to all students regardless of disability, race, color, national origin, sex, religion, age, or veteran status. Students requesting disability accommodations should contact Student Services to initiate the accommodation review process.
FAQ
Student Services Questions
Common questions from enrolled and prospective HPI students about student support services.
Academic advising appointments can be scheduled through Populi (go to "Student Services" then "Appointments") or by contacting the Student Services office directly at (614) 000-0000 or studentservices@ohiohpi.edu. Walk-in advising is available Monday–Friday during office hours, though wait times may vary. Scheduled appointments are guaranteed a full 45–60 minutes.
A grade below 78% (C) in any nursing course requires the student to repeat that course before progressing in the program. HPI's Student Services team will contact you immediately to schedule an advising session and create a remediation plan. You will also be placed on academic warning status, which triggers a mandatory advising meeting and may require tutoring participation. The earlier you reach out, the more options we have to support you - do not wait until final grades are posted.
Yes. Students may request a Leave of Absence (LOA) of up to 180 days for qualifying extenuating circumstances including medical issues, family emergencies, military service, and other documented hardships. LOA requests must be submitted in writing to the Director of Education with supporting documentation. An approved LOA preserves your enrollment status and your place in the program. Contact Student Services as soon as possible - the sooner we know, the more we can do. Download the LOA request form from the Resources section above.
Log in at ohiohpi.populiweb.com using the credentials provided at orientation. Your dashboard will show your current courses, upcoming schedule, recent grades, and financial account balance. Navigate to "Academics" → "Courses" to view all course details, grades, and materials. If you've lost your login credentials, contact studentservices@ohiohpi.edu with your full name and date of birth to verify your identity and reset access.
HPI's grievance process begins with the instructor involved in the disputed matter. If not resolved at that level, the complaint escalates to the Director of Education, then the School Director. All formal grievances must be submitted in writing using the Student Grievance Form (available in Resources above) within 10 business days of the disputed event. If the matter is not resolved internally, students may escalate to ABHES (accrediting body) or the Ohio State Board of Career Colleges and Schools (SBCCS). Contact information for both agencies is provided in the HPI School Catalog.
Contact Student Services
Currently Enrolled?
Access grades, schedules, billing, and course materials anytime through your Populi student portal.
Not a student yet?
Applying to HPI is free. Start your application and our admissions team will contact you within one business day.
HPI Students Don’t Navigate
This Alone.
From your first day of class through NCLEX and your first LPN job offer - our student services team is in your corner every step of the way.